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Dymo 450 not connecting - 12/21/2023 3:59:01 PM

cfivins

Posts: 11
Joined: 11/26/2018
Status: offline

My Dymo 450 no longer is connecting to CellarTracker, and there is no "troubleshoot DYMO printer" link. Anyone have any thoughts

Post #: 1

RE: Dymo 450 not connecting - 12/21/2023 4:04:24 PM

Eric

Posts: 17323
Joined: 10/10/2003
From: Seattle, WA
Status: offline

Our thoughts are for you to follow the detailed troubleshooter and, as requested, once you have completed all the steps share them with support@cellartracker.com.

https://support.cellartracker.com/article/8-dymo-installation-and-troubleshooting

_____________________________

Cheers!
-Eric LeVine

http://twitter.com/cellartracker
http://facebook.com/cellartracker

(in reply to cfivins)

Post #: 2

RE: Dymo 450 not connecting - 12/30/2023 2:11:48 PM

MarieG

Posts: 2
Joined: 12/26/2012
Status: offline

Piggybacking on the OP's message, I'm having the same issue: my Dymo 450 (not Turbo) can not print barcode labels.

I can print the test label via the Automated Troubleshooting Tool, but do not see the "Label Preview" and the "print" button is greyed out.

Any suggestions are most welcome.

Check installation output:
Installed software: Dymo Connect (will load .dymo files)

User agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.0.0 Safari/537.36
DYMO framework version 3.0.0
Checking DYMO framework support:
Browser: true
Framework: true
Web Service: true

Found 1 printer(s).
Type: LabelWriterPrinter
Model: DYMO LabelWriter 450

Looking for local templates (not required; advanced users only)...
Not Found: C:\Program Files\CellarTracker\barcode.dymo
Not Found: C:\Program Files\CellarTracker\30320.dymo
Not Found: C:\Program Files\CellarTracker\dualnew.dymo
Not Found: C:\Program Files\CellarTracker\wineid.dymo
Not Found: C:\Program Files\CellarTracker\bin.dymo
Not Found: C:\Program Files\CellarTracker\qr_barcode.dymo
Not Found: C:\Program Files\CellarTracker\qr_dualnew.dymo
Not Found: C:\Program Files\CellarTracker\qr_30320.dymo
Not Found: C:\Program Files\CellarTracker\qr_bin.dymo

Looking for remote templates...
Loaded: [web] barcode.dymo
Loaded: [web] 30320.dymo
Loaded: [web] dualnew.dymo
Loaded: [web] wineid.dymo
Loaded: [web] bin.dymo
Loaded: [web] qr_barcode.dymo
Loaded: [web] qr_dualnew.dymo
Loaded: [web] qr_30320.dymo
Loaded: [web] qr_bin.dymo

All seems OK: If you got this far, you should be good to go!

< Message edited by MarieG -- 12/30/2023 2:17:07 PM >

(in reply to Eric)

Post #: 3

RE: Dymo 450 not connecting - 12/30/2023 2:21:02 PM

Eric

Posts: 17323
Joined: 10/10/2003
From: Seattle, WA
Status: offline

Everything is working fine, but you have "printed" all of your labels.

Click CUSTOMIZE IN LABEL VIEW at the lower right. On the next screen click on the filter and change it from ONLY UNPRINTED to ALL LABELS.

This is covered in https://support.cellartracker.com/article/11-printing-cellartracker-barcodes

_____________________________

Cheers!
-Eric LeVine

http://twitter.com/cellartracker
http://facebook.com/cellartracker

(in reply to MarieG)

Post #: 4

RE: Dymo 450 not connecting - 12/30/2023 2:23:55 PM

MarieG

Posts: 2
Joined: 12/26/2012
Status: offline

You are now my absolute favourite person! Thank you. It works!!!!!!!!!!!!!!!!!

quote:

ORIGINAL: Eric

Everything is working fine, but you have "printed" all of your labels.

Click CUSTOMIZE IN LABEL VIEW at the lower right. On the next screen click on the filter and change it from ONLY UNPRINTED to ALL LABELS.

This is covered in https://support.cellartracker.com/article/11-printing-cellartracker-barcodes

(in reply to Eric)

Post #: 5

RE: Dymo 450 not connecting - 12/30/2023 2:43:57 PM

Eric

Posts: 17323
Joined: 10/10/2003
From: Seattle, WA
Status: offline

Excellent!

_____________________________

Cheers!
-Eric LeVine

http://twitter.com/cellartracker
http://facebook.com/cellartracker

(in reply to MarieG)

Post #: 6