CellarTracker Main Site
Register for Forum | Login | My Profile | Member List | Search

Cannot bring up new site in IE9 / HTTPS

 
View related threads: (in this forum | in all forums)

Logged in as: Guest
Users viewing this topic: none
  Printable Version
All Forums >> [Cellar Talk] >> CellarTracker Support >> Cannot bring up new site in IE9 / HTTPS Page: [1]
Login
Message << Older Topic   Newer Topic >>
Cannot bring up new site in IE9 / HTTPS - 10/31/2011 5:46:34 PM   
acordell

 

Posts: 12
Joined: 12/21/2009
Status: offline 		It acts like it's in a tight loop with the back and forward buttons. I see the address bar populate with https://www.cellartracker.com/new/Default.asp and then it immediately goes back to the page I started, and then forward to cellartracker, then back, etc. Never enough time to begin to load either one.

If I type the https://www.cellartracker.com/new/Default.asp directly in the address bar instead of allowing the redirect to take me there, it does the same behavior between https://www.cellartracker.com/new/Default.asp and http://www.cellartracker.com/new/Default.asp (secure and non-secure) over and over as above.

Weird.

IE 9.0.3

Chrome works as normally.
Post #: 1
RE: Cannot bring up new site in IE9 / HTTPS - 10/31/2011 7:30:15 PM   
Eric

 

Posts: 17316
Joined: 10/10/2003
From: Seattle, WA
Status: offline 		Try deleting all cookies for "cellartracker.com" in IE and let me know what happens please.

_____________________________

Cheers!
-Eric LeVine

http://twitter.com/cellartracker
http://facebook.com/cellartracker

(in reply to acordell)
Post #: 2
RE: Cannot bring up new site in IE9 / HTTPS - 11/1/2011 12:02:10 PM   
ersmith

 

Posts: 10
Joined: 12/11/2009
Status: offline 		Deleting the cellartracker cookies worked for me.

(in reply to Eric)
Post #: 3
RE: Cannot bring up new site in IE9 / HTTPS - 11/1/2011 12:19:42 PM   
Eric

 

Posts: 17316
Joined: 10/10/2003
From: Seattle, WA
Status: offline 		Hmm, that is three people who have hit this now, so obviously there is some sort of browser of config glitch I need to track down. If anyone else hits this, please do me a big favor and browse to these two pages (the same page both http and https) and email eric@cellartracker.com with the contents of what is under Cookies:

http://www.cellartracker.com/ua.asp
https://www.cellartracker.com/ua.asp


_____________________________

Cheers!
-Eric LeVine

http://twitter.com/cellartracker
http://facebook.com/cellartracker

(in reply to ersmith)
Post #: 4
RE: Cannot bring up new site in IE9 / HTTPS - 11/1/2011 12:29:04 PM   
ersmith

 

Posts: 10
Joined: 12/11/2009
Status: offline 		Email sent

(in reply to Eric)
Post #: 5
RE: Cannot bring up new site in IE9 / HTTPS - 11/1/2011 12:49:12 PM   
Eric

 

Posts: 17316
Joined: 10/10/2003
From: Seattle, WA
Status: offline 		Was that cookie state you sent me synonymous with the looping behavior, or was that after you had already cleaned up?

I did see one odd thing which was a "secure" cookie (SSLAuth=TRUE) that is only supposed to be "insecure." Based on my code that is an 'impossible' state, so I can sort of imagine conceptually how that might trigger a loop. Except I can't wrap my head around either how it could get into that state and can't get it to loop even when I muck with my cookies and force them into that state...

Regardless, I have a small code change I am going to try now that might help. It should be live in a few minutes.


_____________________________

Cheers!
-Eric LeVine

http://twitter.com/cellartracker
http://facebook.com/cellartracker

(in reply to ersmith)
Post #: 6
RE: Cannot bring up new site in IE9 / HTTPS - 11/1/2011 1:19:47 PM   
Eric

 

Posts: 17316
Joined: 10/10/2003
From: Seattle, WA
Status: offline 		OK, I posted some defensive code changes, but I am still not 100% sure what is going on. "ersmith" if you get a chance, please see my question above (and in email) re: the cookie state question I sent you.


_____________________________

Cheers!
-Eric LeVine

http://twitter.com/cellartracker
http://facebook.com/cellartracker

(in reply to Eric)
Post #: 7
RE: Cannot bring up new site in IE9 / HTTPS - 11/1/2011 1:40:10 PM   
ersmith

 

Posts: 10
Joined: 12/11/2009
Status: offline 		The email I sent you was after I had deleted the cookies and got the site working again.

(in reply to Eric)
Post #: 8
RE: Cannot bring up new site in IE9 / HTTPS - 11/1/2011 1:46:25 PM   
Eric

 

Posts: 17316
Joined: 10/10/2003
From: Seattle, WA
Status: offline 		Can you confirm that the SSLAuth=TRUE cookie is NOT present when you browse to http://www.cellartracker.com/ua.asp or was that a copy/paste mistake? (e.g. is it actually present on the HTTP version of that page?)

_____________________________

Cheers!
-Eric LeVine

http://twitter.com/cellartracker
http://facebook.com/cellartracker

(in reply to ersmith)
Post #: 9
RE: Cannot bring up new site in IE9 / HTTPS - 11/1/2011 4:35:38 PM   
acordell

 

Posts: 12
Joined: 12/21/2009
Status: offline 		Gah! Should have come here first. I just cleared my cookies and it works fine now. I also tried an InPrivate browser session and it worked with that too. Further evidence of a wonky cookie hanging out somwhere.

(in reply to Eric)
Post #: 10
RE: Cannot bring up new site in IE9 / HTTPS - 11/1/2011 4:58:14 PM   
Eric

 

Posts: 17316
Joined: 10/10/2003
From: Seattle, WA
Status: offline 		Is everyone on this thread using IE?

_____________________________

Cheers!
-Eric LeVine

http://twitter.com/cellartracker
http://facebook.com/cellartracker

(in reply to acordell)
Post #: 11
RE: Cannot bring up new site in IE9 / HTTPS - 11/5/2011 9:21:49 PM   
Eric

 

Posts: 17316
Joined: 10/10/2003
From: Seattle, WA
Status: offline 		I had another user hit this today. Based on the information she shared, I was able to reproduce a non-standard cookie configuration that could cause the looping behavior. I have no idea how to get a browser into that cookie configuration other than through entirely manipulated means (e.g. deleting several valid cookies and leaving just one). Maybe some browser bugs have allowed the site to get into that sort of configuration? (I have made a couple of other subtle changes this week that, in theory, could put a browser in a slightly odd situation.)

Regardless, I just deployed another fix to guard against this specific configuration. I am hoping that this is now nailed, but I away anxiously to hear if anyone else hits this.


_____________________________

Cheers!
-Eric LeVine

http://twitter.com/cellartracker
http://facebook.com/cellartracker

(in reply to Eric)
Post #: 12
RE: Cannot bring up new site in IE9 / HTTPS - 11/12/2011 11:18:22 AM   
Eric

 

Posts: 17316
Joined: 10/10/2003
From: Seattle, WA
Status: offline 		Hmm, did I finally nail this one? https://www.cellartracker.com/forum/tm.asp?m=170759

_____________________________

Cheers!
-Eric LeVine

http://twitter.com/cellartracker
http://facebook.com/cellartracker

(in reply to Eric)
Post #: 13
Page:   [1]
All Forums >> [Cellar Talk] >> CellarTracker Support >> Cannot bring up new site in IE9 / HTTPS Page: [1]
Jump to:





New Messages No New Messages
Hot Topic w/ New Messages Hot Topic w/o New Messages
Locked w/ New Messages Locked w/o New Messages
 Post New Thread
 Reply to Message
 Post New Poll
 Submit Vote
 Delete My Own Post
 Delete My Own Thread
 Rate Posts


Forum Software © ASPPlayground.NET Advanced Edition 2.4.5 ANSI

0.109