AVOID BUYING AT www.chateauonline.com!!

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AVOID BUYING AT www.chateauonline.com!!

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AVOID BUYING AT www.chateauonline.com!! - 4/1/2014 3:12:16 AM

ronald2904

Posts: 3
Joined: 5/4/2012
From: Amsterdam, Netherlands
Status: offline

I'm waiting for more than 3 months for my order with www.chateauonline.com to be delivered by them!

On the site they still promise to deliver outside of France, in fact they clearly don't. I've had to call and mail them myself already over 5 times, everytime they come up with the same excuse that they do not have couriers to deliver outside France, that they are working on it, no apologies, no improvement. What an arrogance and mismanagement, as if there are no couriers in Paris!!!! www.chateauonline.com clearly thinks that foreign customers are not to be taken seriously.

In order to get your order in, you need to pay first. So do not do that, choose another wine webtrader (tip: use www.vinopedia.com or www.winesearcher.com to find the one that suits you)!!

Good luck!

< Message edited by ronald2904 -- 4/1/2014 3:15:19 AM >

Post #: 1

RE: AVOID BUYING AT www.chateauonline.com!! - 4/1/2014 9:01:02 PM

hankj

Posts: 4672
Joined: 6/26/2008
From: Seattle, WA
Status: offline

Ronald where are you located?

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There are those who'd call us a bunch of sots but we don't see ourselves like that. We see ourselves as hobbyists. - Kevin Barry

(in reply to ronald2904)

Post #: 2

RE: AVOID BUYING AT www.chateauonline.com!! - 4/2/2014 4:11:25 AM

ronald2904

Posts: 3
Joined: 5/4/2012
From: Amsterdam, Netherlands
Status: offline

in the Netherlands

(in reply to hankj)

Post #: 3

RE: AVOID BUYING AT www.chateauonline.com!! - 4/2/2014 11:54:08 AM

JGerbasIII

Posts: 400
Joined: 10/7/2013
From: Trier, Germany
Status: offline

You speak French?

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Cheers,
John