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Vinopal Down? - 6/11/2015 10:03:20 PM

champagneinhand

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Joined: 5/30/2011
From: Upstate New York, California born.
Status: offline

So I am always a,axed how iOS 8.x and apparently whenever an update comes to OS X.x that the words you worked hard getting the system to LEARN, are suddenly flushed down the toilet. My Vino pal has been unable to run since CT mobile got the photo via Vivino app integrated. Anybody else able to run Vinopal on iOS 8.x post the Vivino addition?

Even trying to get app help on the App Store kicks me to the netherworld.

_____________________________

As I age my finger tips seem to be bigger, my iOS keyboard seems to be less kind, and my need for wearing reading glasses has never been greater. I hope you are forgiving and can read between my lines.

Post #: 1

RE: Vinopal Down? - 6/12/2015 4:52:21 AM

dbg

Posts: 569
Joined: 10/25/2008
From: Maryland
Status: offline

VinoPal is working on my iPad (iOS v 8.3), but I don't have the CT Mobile app installed on it.

Maybe delete and reinstall?

< Message edited by dbg -- 6/12/2015 4:53:11 AM >

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RE: Vinopal Down? - 6/12/2015 5:40:12 AM

musedir

Posts: 23498
Joined: 2/25/2010
From: At 2534ft in Asheville near Royal Pines
Status: online

Working fine in GA Dave.

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Post #: 3

RE: Vinopal Down? - 6/12/2015 5:53:07 AM

mgriffith

Posts: 2432
Joined: 12/10/2009
From: ATL area
Status: offline

Sounds like a personal problem, Dave.

Just checked mine. I am on the latest and greatest version of everything. Vinopal, CT app, OS - everything at the latest release and no issues at all.

Well, other than a dearth of really good bottles. I only need a few thousand wines with progressive drinking windows to get me through.

(in reply to champagneinhand)

Post #: 4

RE: Vinopal Down? - 6/12/2015 1:26:57 PM

champagneinhand

Posts: 10282
Joined: 5/30/2011
From: Upstate New York, California born.
Status: offline

quote:

ORIGINAL: dbg

VinoPal is working on my iPad (iOS v 8.3), but I don't have the CT Mobile app installed on it.

Maybe delete and reinstall?

This is exactly what I did and all is well on the iPad. It was just kicking me off and saying it couldn't find my profile. A delete and re-install corrected things just fine now.

_____________________________

As I age my finger tips seem to be bigger, my iOS keyboard seems to be less kind, and my need for wearing reading glasses has never been greater. I hope you are forgiving and can read between my lines.

(in reply to dbg)

Post #: 5

RE: Vinopal Down? - 6/12/2015 1:47:11 PM

Eric

Posts: 17325
Joined: 10/10/2003
From: Seattle, WA
Status: offline

quote:

ORIGINAL: champagneinhand

So I am always a,axed how iOS 8.x and apparently whenever an update comes to OS X.x that the words you worked hard getting the system to LEARN, are suddenly flushed down the toilet. My Vino pal has been unable to run since CT mobile got the photo via Vivino app integrated. Anybody else able to run Vinopal on iOS 8.x post the Vivino addition?

Even trying to get app help on the App Store kicks me to the netherworld.

Our mobile app has NOTHING to do with Vinopal. Zip. Zero. So the notion that our app upgrade would break VinoPal strikes me as very unlikely. I would expect to hear from Joakim if there was an issue on the CT side.

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-Eric LeVine

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(in reply to champagneinhand)

Post #: 6

RE: Vinopal Down? - 6/13/2015 2:55:34 PM

champagneinhand

Posts: 10282
Joined: 5/30/2011
From: Upstate New York, California born.
Status: offline

quote:

ORIGINAL: Eric

quote:

ORIGINAL: champagneinhand

So I am always a,axed how iOS 8.x and apparently whenever an update comes to OS X.x that the words you worked hard getting the system to LEARN, are suddenly flushed down the toilet. My Vino pal has been unable to run since CT mobile got the photo via Vivino app integrated. Anybody else able to run Vinopal on iOS 8.x post the Vivino addition?

Even trying to get app help on the App Store kicks me to the netherworld.

Our mobile app has NOTHING to do with Vinopal. Zip. Zero. So the notion that our app upgrade would break VinoPal strikes me as very unlikely. I would expect to hear from Joakim if there was an issue on the CT side.

It was the clearing of all my cache and cookies when iOS updated most recently. It just happened to be around the same time the vivino addition was rolling out, so I was just curious. It was an easy fix, much like resetting the time machine on Mac or anything after clearing the entire cache and internet history.

_____________________________

As I age my finger tips seem to be bigger, my iOS keyboard seems to be less kind, and my need for wearing reading glasses has never been greater. I hope you are forgiving and can read between my lines.

(in reply to Eric)

Post #: 7

RE: Vinopal Down? - 1/20/2020 3:42:36 PM

Anybody

Posts: 54
Joined: 11/30/2012
Status: offline

Reviving this. For the last couple of days, when I open Vinopal, it says no bottles found and then crashes. Can other users of Vinopal verify if this issue is just me. My past efforts to contact Vinopal have been futile so I’m not even trying.

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Post #: 8

RE: Vinopal Down? - 1/20/2020 4:07:15 PM

CranBurgundy

Posts: 8272
Joined: 1/5/2016
From: Philly / South Joizey
Status: offline

What's a Vinopal?

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Vote NO on Proposition S1ct1516 "BAN the CRAN!" this Election Day.

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Post #: 9

RE: Vinopal Down? - 1/20/2020 4:08:30 PM

CranBurgundy

Posts: 8272
Joined: 1/5/2016
From: Philly / South Joizey
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Oooo, I was probably mispronouncing it. Now I get it - I have vino pals in Connecticut, Central Florida, NYC, Philly, and Central/Northern NJ.

_____________________________

Purple Drankin' Cretin.

Vote NO on Proposition S1ct1516 "BAN the CRAN!" this Election Day.

“Let it be recorded: henceforth, December 15 shall be known as 'The Day of Dennis'.” - Prof. Ken "KPB" Birman, 12/17/23

(in reply to CranBurgundy)

Post #: 10

RE: Vinopal Down? - 1/20/2020 11:14:54 PM

Eric

Posts: 17325
Joined: 10/10/2003
From: Seattle, WA
Status: offline

quote:

ORIGINAL: Anybody

Reviving this. For the last couple of days, when I open Vinopal, it says no bottles found and then crashes. Can other users of Vinopal verify if this issue is just me. My past efforts to contact Vinopal have been futile so I’m not even trying.

Did you try deleting and re-adding the app and logging back in? Did you change your CellarTracker handle or password along the way?

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Cheers!
-Eric LeVine

http://twitter.com/cellartracker
http://facebook.com/cellartracker

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Post #: 11

RE: Vinopal Down? - 1/21/2020 4:21:07 AM

Anybody

Posts: 54
Joined: 11/30/2012
Status: offline

Ah, yes! Forgot I made a change to my user name. Thanks Eric.

(in reply to Eric)

Post #: 12

RE: Vinopal Down? - 11/5/2022 2:58:58 PM

Anybody

Posts: 54
Joined: 11/30/2012
Status: offline

Reviving once again. Vinopal wasn’t accepting my login. I deleted and re-added but when I try to login it says no network connection.

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Greg
VDLT Wine Community

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Post #: 13

RE: Vinopal Down? - 11/6/2022 6:10:39 AM

Eric

Posts: 17325
Joined: 10/10/2003
From: Seattle, WA
Status: offline

Why do people post about support issues in a non-support forum? And on a product that is built by a different company? Please, this is all we can offer: https://support.cellartracker.com/article/58-about-vinopal

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-Eric LeVine

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http://facebook.com/cellartracker

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Post #: 14

RE: Vinopal Down? - 11/6/2022 8:40:52 AM

Anybody

Posts: 54
Joined: 11/30/2012
Status: offline

The intent of my post was to find out if any other users are experiencing the same issue. I was not expecting tech support on this.

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Greg
VDLT Wine Community

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Post #: 15