caeleric
Posts: 3651
Joined: 9/2/2009 From: Orlando, FL Status: offline
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i broke the moratorium, but for good reason. a winemaker of a small outfit in napa hosted my wife and me at his facility earlier this year when we visited and was an extremely gracious host. i bought a mixed case of his wine, and have since bought some more. i have also tried some of his other wines that i did not buy. my impressions have been mixed, with some hitting home runs with me and some not so much. i was excited to open one of the homer wines a couple months ago, only to have it horribly corked. i contacted the winemaker, and not only did he offer to replace the corked bottle plus 1 more, he also offered to give me 4 bottles at no charge of one of the wines i tried but didn't buy because they didn't show well, AND he offered me first dibs on a library release of an '02 wine. so i broke the moratorium and bought 6 bottles of the library release. customer service goes a LONG way for me. i'm hesitant to disclose who it is because some of you may know him or his wines, and to my knowledge the library release hasn't been offered to his other customers yet. regardless, it was a much-appreciated gesture! EDIT: looking back at the correspondence between the winemaker and me, i offered to buy the 4 bottles of the one that didn't show well. i'm not sure from his recent offer whether he's going to comp those. i certainly don't expect him to; just wanted to be update my post to be more accurate.
< Message edited by caeleric -- 12/1/2010 11:56:58 AM >
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The Lord says, “Wine, both old and new, is robbing my people of their senses! (Hosea 4:11 GNB) what i got
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