What Information About Me Is Collected and Stored?
We collect personally identifiable information from you when you register to use the Website, when you submit contributions or tasting notes, when you participate in any forums, when you make voluntary payment to CellarTracker, or when you request customer support or send us e-mail (“Submissions”). If you submit Submissions or information, we collect identifiable information about you and your authorized users such as your name, user ID, and email address and may collect telephone numbers, billing information, and demographic information such as age, gender and zip code (“Personal Information”). We also collect and store information that you enter into this Website or that you provide to any of our representatives, or in conjunction with requests for more information. Registration may also be required and Personal Information may also be collected if there are certain portions of the Website in which you specifically and knowingly provide such information, e.g. community postings (i.e., chat or bulletin boards, blog comments, if any). We also may collect and store information about you that we receive from other sources such as 3rd party wine reviewers that you subscribe to, to enable us to update and correct the information contained in our database. Generally speaking, your personal information is never exposed on the website, but if you register on the Forum or on the website, you have control over your profile and what information is shown. Likewise, tasting notes are shown publicly in association with the handle specified in your profile. You can see more information about your settings at www.cellartracker.com/privacy.asp.
In addition, when you interact with the Website, our servers may keep an activity log that does not identify you individually (“Anonymous Information”). Generally, this information is collected through “traffic data”. We collect and store certain administrative and traffic information with each use of the service or Website including: source IP address, time of access, date of access, web page(s), software crash reports, type of browser used, session identification number, search terms, search results, access times and referring websites addresses.
Is Information Collected From Children?
This is not a Website directed to children under the age of 13, and CellarTracker does not knowingly collect personal identifiable information from children under 13 years of age. If you are under 13 years of age you should not use this Website, and under no circumstance should you provide personally identifiable information to CellarTracker. If CellarTracker discovers that a child under the age of 13 has provided CellarTracker with personally identifiable information, CellarTracker will immediately delete that child’s information from the Website.
How We Use Your Information?
Customer Service and Feedback
We may use your Personal Information to provide customer service, track your compliance with the Website’s rules and regulations, or for editorial and feedback purposes (to the extent that is explained when you provide the information). In the event we plan to publicly post any of your Personal Information on a Website (as, for instance, a letter), we will request your permission to provide such posting.
Use of Anonymous Information
We use Anonymous Information to help us determine how people use parts of the Website and who our users are so we can improve our Website and ensure that it is as appealing as we can make it for as many people as possible. We also use Anonymous Information to provide statistical "ratings" information in aggregated form to our partners and other third parties about how our users collectively use the Website. We may also use or share Anonymous Information (or other information, other than Personal Information) in any other manner that we deem appropriate or necessary.
We occasionally have third party agents, affiliates and partners that perform functions on our behalf, such as analytics or anti-scraping prevention, etc. These entities have access to the subset of Personal Information needed to perform their functions and are contractually obligated to maintain the confidentiality and security of that Personal Information. They are restricted from using, selling, distributing or altering this data in any way other than to provide the requested services to the Website.
We may share non-personal information with our partners and others from time to time. Examples of such non-personal information include the number of users who visited this Website during a specific time period. This information generally is shared in an aggregated form.
We may also use or disclose Personal Information if required to do so by law or in the good-faith belief that such action is necessary to (a) conform to applicable law or comply with legal process served on us or the Website; (b) protect and defend our rights or property, the Website or our users, and (c) act under emergency circumstances to protect the our personal safety or the personal safety of our affiliates, agents, the users of the Website, or the public.
What Steps Are Taken To Keep Personal Information Secure?
The importance of security for all Personal Information associated with you is of utmost concern to us. We exercise great care in providing secure transmission of your information from your PC to our servers. Personal Information collected by our Website is stored in secure operating environments that are not available to the public. To the extent that you make a voluntary payment, this is typically either done using Payflow Link or PayPal, and we do not have direct access to your cardholder data. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you. While we try our best to safeguard your Personal Information once we receive it, no transmission of data over the Internet or any other public network can be guaranteed to be 100% secure.
What Happens When I Link To or From Another Web Site?
Notice to European Users
Changes to This Policy
How Do I Opt-Out or Correct Information About Me
You may always opt-out of receiving future e-mail messages and newsletters from CellarTracker. We provide you with the opportunity to opt-out of receiving communications from us www.cellartracker.com/privacy.asp. We also give you access to a broad range of information about your account to permit you to correct or update Personal Information that you have previously provided to us at www.cellartracker.com/editprofile.asp. Or you can send us a message at firstname.lastname@example.org.
Your California Privacy Rights
California Civil Code Section 1798.83 permits customers of CellarTracker who are California residents to request certain information regarding its disclosure of Personal Information to third parties for their direct marketing purposes. To make such a request, please send an e-mail to email@example.com.